Privacy Policy

At STIX SGV, we respect your privacy and are committed to protecting your personal information.

When you visit STIXSGV.COM, place an order, create an account, sign up for marketing communications, or interact with our Website, we may collect certain information including your name, email address, phone number, billing address, shipping address, payment information, IP address, browser information, and purchase history.

This information may be used to:

• process and fulfill orders;

• provide customer service and order support;

• communicate shipping updates and order notifications;

• help prevent fraud, unauthorized transactions, and chargeback abuse;

• improve our Website, products, services, and customer experience;

• send promotional emails or SMS communications if you have opted in to receive them.

STIX SGV does not sell your personal information.

We may share limited customer information with trusted third-party providers necessary to operate our business and process transactions, including but not limited to:

• Lightspeed Retail for point-of-sale and inventory management;

• PayPal, Stripe, and other secure payment processors for payment processing and fraud prevention;

• shipping carriers and fulfillment providers for order delivery;

• ecommerce, analytics, and marketing service providers used to help improve Website functionality and customer experience.

These providers are only given access to information necessary to perform their services.

Our Website may use cookies, analytics tools, and similar tracking technologies to improve performance, personalize user experience, analyze Website traffic, and support marketing efforts. You may disable cookies through your browser settings; however, portions of the Website may not function properly.

We take reasonable administrative, technical, and physical safeguards to help protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

California residents may have certain privacy rights under applicable California privacy laws, including the right to request access to or deletion of personal information, subject to certain legal exceptions.

If you would like to request access to, correction of, or deletion of your personal information, or if you have questions regarding this Privacy Policy, please contact:

STIX SGV
[email protected]
(626) 301-9059

This Privacy Policy may be updated periodically without prior notice. Continued use of the Website constitutes acceptance of any updated policy changes.