General Terms & Conditions

By visiting our website STIXSGV.COM, you agree to the Terms and Conditions of Use. These terms may be changed or updated so we encourage you to check this page regularly. We do not guarantee that information on our website is accurate, complete, or current. This includes pricing and availability of products. We reserve the right to correct any errors and to change information at any time without prior notice.

 

TERMS AND CONDITIONS OF USE

By visiting or using STIXSGV.COM, you agree to these Terms and Conditions of Use.

 

Your Consent and Use of the Website

Your use of the Website, Services, and any related content is subject to these Terms of Use, our Privacy Policy, and any additional terms or policies incorporated herein by reference.

IF AT ANY TIME YOU DO NOT AGREE TO THESE TERMS, YOU MUST DISCONTINUE USE OF THE WEBSITE IMMEDIATELY.

STIX SGV reserves the right to modify, suspend, restrict, or terminate access to the Website or Services at any time.

 

Accessibility Statement

STIX SGV is committed to making our website accessible and user-friendly for all customers.

If you experience difficulty accessing any content, feature, or functionality on this Website, please contact us at:

[email protected]
(626) 301-9059

We will work with you to provide the information, product, or assistance you need through an accessible communication method.

 

Product Information and Transactions

All products, prices, specifications, availability, promotions, and services are subject to change without notice.

STIX SGV reserves the right to:

• refuse, limit, cancel, or hold any order;

• request additional identity, payment, or address verification prior to shipment;

• cancel orders suspected of fraud, unauthorized resale activity, automated purchasing, chargeback abuse, or suspicious purchasing behavior.

Products sold through the Website are intended for personal use only and not for commercial resale unless expressly authorized.

 

Shipping Policy and Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title transfer to you upon delivery of the shipment to the carrier.

Delivery dates are estimates only and are not guaranteed.

STIX SGV is not responsible for delays caused by carriers, weather, labor shortages, supply chain interruptions, customs delays, natural disasters, or circumstances beyond our reasonable control.

 

Assumption of Risk

Skateboarding and related activities involve inherent risks of injury, serious bodily harm, paralysis, or death.

By purchasing or using products sold by STIX SGV, you voluntarily assume all risks associated with skateboarding and related activities.

 

Disclaimer of Warranties and Limitation of Liability

YOUR USE OF THE WEBSITE, PRODUCTS, AND SERVICES IS AT YOUR SOLE RISK.

THE WEBSITE, CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STIX SGV SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE, PRODUCTS, OR SERVICES.

 

Choice of Law, Dispute Resolution, and Arbitration

This Agreement shall be governed by the laws of the State of California.

Any dispute arising from the Website, products, or services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA).

YOU AND STIX SGV WAIVE ANY RIGHT TO A JURY TRIAL.

Prior to initiating arbitration, you agree to attempt to resolve disputes informally by contacting:

[email protected]

 

Complaints or Concerns

If you have any questions or concerns regarding the Website or Services, please contact:

STIX SGV
[email protected]
(626) 301-9059

119 E. Lime Ave.
Monrovia, CA 91016

For California residents, the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs may be contacted by telephone at (800) 952-5210 or by writing to the California Department of Consumer Affairs, Consumer Information Center at 1625 North Market Blvd., Suite N-112, Sacramento, California 95834.